南華早報AI use fuels frustration as Hong Kong customer service complaints top 2025 total
作者 Cannix Yau全文約 2,489 字
文章摘要
南華早報 · 文章頁摘要Consumer Council logs 3,078 complaints in first nine months of 2026, exceeding last year’s total of 2,715, with many involving firms’ AI use.
The Hong Kong public’s dissatisfaction with customer service is growing, with complaints in the first nine months of the year already exceeding the to...